Robocraft - I want to delete my account and data (GDPR)

Published on: 04-Mar 09:48am

Chris Cleveland

Published on - 04-Mar 09:48am

In accordance with GDPR regulations, we will happily action your request to remove all personal data we have collected, processed and stored.

 

Please be advised as outlined under Section 9 in our privacy policy, this can take up to 30 days to process. Our privacy policy can be found here.

 

We will need a response from the email address registered to the account to confirm your identity and the request to delete the account and all personal data has come from the game account owner.

 

However, in the instance you do not have access to the email address you must log in to your account to answer game specific data on the account. These are....

- name three robots you own,
- name three parts/cubes in your inventory and the number of each part/cube,
- current robits total,- player level.

Once we are satisfied, we will notify you to confirm this request has been completed. Otherwise if you are not able to access your account or answer the security questions above correctly, we will not be able to complete your request.

 

Please contact us with the details mentioned above so that we can complete the request.

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