Robocraft - I want to delete my account and data (GDPR)

Published on: 09-Jul 11:18am

In accordance with GDPR regulations, we will happily action your request to remove all personal data we have collected, processed and stored.

 

Please be advised as outlined under Section 9 in our privacy policy, this can take up to 30 days to process. Our privacy policy can be found here.

 

Account deletion is permanent, if you are happy with this, you can delete your account by logging in here https://account.freejamgames.com/login

You will find a big red button at the bottom that says Delete Account. Click this and you will be asked to type in your current display name and then confirm. This is to prevent people doing it by accident.

If you are unable to login to your account, we will need a response from the email address registered to the account to confirm your identity and the request to delete the account and all personal data has come from the game account owner. We will also require that you answer game specific data on the account. These are....

- name three robots you own,
- name three parts/cubes in your inventory and the number of each part/cube,
- current robits total,- player level.

Once we are satisfied, we will notify you to confirm this request has been completed. Otherwise if you are not able to access your account or answer the security questions above correctly, we will not be able to complete your request.

 

Please contact us with the details mentioned above so that we can complete the request.

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