Published on: 04-Mar 11:01am
Please provide us the following information:-
These will be your crash logs and can be found for...
When crashes happen there create a crash folder containing two 2 text files called 'error.log' and 'crash.dmp'.
For Steam, these can be found in C:\Program Files (x86)\Steam\steamapps\common\Robocraft and the crash folder name starts with the date is happened 'YYYY-MM-DD...'
Typically the crash logs are found in ~Library/Logs/CrashReporter/ for the date and time it happened. It could be in the filename 'Robocraft' and the crash logs might be stored in the folder ~/Library/Logs/DiagnosticReports/. You can reach this folder by following these steps:
Send us your system information including all hardware and operating system, you can find instructions on how to do that below.
In Windows, select Start and enter dxdiag into the search box on the taskbar. Select dxdiag from the results.
In the tool, select Save All Information for an easily shared format.
Please attach your crash reports, dx diags and output logs and then contact us
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